Every thing was super smooth. So grateful!
NICOLE M
Gin's Little Valley Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grass Valley, CA 95949
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was no such thing as customer service. The guy takes me to the uhaul truck. Tells me to take pictures of it. Hands me the keys and says goodbye. I didn't even figure out how to turn the AC off, for one example. Then when I brought the thing back the next day, the guy was bitching about how I should have cleaned out the back better and taken it to the car wash cause some kinda transmission fluid leaked in the back. He said it would cost another forty bucks to clean it out. But then I checked my bank records the next day and they charged $82 bucks. I guess they had to pay someone to actually do some work while they are there sitting on their asses all day and doing nothing. And so you know, I will do the best I can to spread the word about how fucked up the whole situation turned out. Rip Off.
DENNIS SIncredible customer service! The gal that helped me was very nice... and cute too:)
ROBERT SWhen I dropped off the truck and told them the A/C did not work, he turned on the truck and the A/C and cool air was coming out but he was not willing to entertain the idea that I was telling the truth about the cab being very hot during my drive the prior day - basically insinuating that I was not being truthful. I suggested they drive the truck for a while in the heat and see if the A/C works adequately under those circumstances. He said the owner was not on site so there was nothing he could do.
HEATHER LThe truck was filthy, I spent an hour cleaning it when I got home. It was covered in black dirt and smell heavily of marijuana. It was so dirty that I could not put any of my possessions in it without them getting covered in dirt. The cab was very dusty, and I couldn’t see out of the windshield clearly from excessive dust inside and out. Additionally, they forgot the hand truck that I paid for. Upon return I was given excuses and no apologies. I NEED A REFUND!!!!
CHARLES L