The truck drivers door was somewhat broken and was somewhat hard to close and open. I was asked by the lady if I knew what happened after I returned truck and had to call her back for an updated receipt to be sent to me via email. Maybe the people checking in these trucks should do a walk through of the truck before renting it out, and write down when these truck arrive damaged. I took photos before leaving the location upon renting the truck. Other than that the lady checking me in was very nice and professional and got me in and out in a timely manner.
WENDY M
Exxon at Irving Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27408
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Customer Reviews
- 3.5 Average Customer Rating
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Interior of the van was dirty. Windshield had something splashed on the interior, as well as the air outlets. The change oil reminder was on, and there was no windshield washer fluid, as that warning light was also on. The front floors of the van were dirty with grass and other debris, and the steering wheel seemed to be coated with grime. The equipment needs to be cleaned before rented.
DAVID TCustomer service was excellent. Truck was ready when I arrived. Turnaround was quick. Only down side is I drove 12 miles and the truck took 5 gallons of gas when I turned it in. I do not think it had been topped off when I picked it up.
CHARLES VThe owners are quite terrible. For a local use rental, I was asked to park 1/4 mile away and walk back to the truck, and walk back after returning. I parked the truck where I was told, and was then told to move it or be charged an extra $25. They also run a gas scam which tricks rental customers into paying 40 cents per gallon higher than the local average. My recommendation would be to remove all U-Hauls from this location. I will never do business there again, and will recommend to anyone who inquires to go anywhere but here.
JOSHUA CAwesome service
MARIA F