The team at Greenwich Hardware are always exceptional.
LEONARD L
Greenwich Hardware Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwich, CT 06830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I sent the following email to the customer service email address, but did not get a response: Hello: I am reaching out regarding my U-Haul rental, contract 71282654. I made a reservation for a van to be picked up at 2pm on Saturday 5/3. Upon arrival, I was notified that the van had not been returned yet, and the clerk offered to call the rental to see when he would have the van back. I was told the van would be back within an hour, then was called an hour later to say it would be pushed back until 4pm at the earliest. I ended up getting the van at 4:30, and as a result, was unable to complete the moving day as scheduled. My team was unable to wait for me, and it delayed the entire process by a full day, creating a long and frantic day to follow. I am a regular customer of U-Haul and depend on the reliability of these rentals for my business. It is integral to my operations that the reservation be reliable, and in this particular case, it cost me money and time that I cannot afford, leaving me without an alternative option. Given the circumstances, I believe a full refund is in order to cover the time and money that this cost me, as well as a credit for my next rental to restore my faith in U-Haul. I am a small nonprofit organization on a very tight budget, and have suggested the convenience and pricing of U-Haul to several of my colleagues. I understand that things happen, but do believe that it is the responsibility of the business to make things right when they do. Please advise accordingly and assist me as a loyal U-Haul Customer. Thank you in advance. Gratefully,
PETER KParking close to the hardware store is difficult.
ANDREW SEasy and seamless from start to finish. Love the location to pick up and drop off and the staff was super helpful. My go to U-Haul rental spot.
ERIK PI didn’t know if the truck would make it. With a full load of stuff. Was a little concerned. We were only making two trips of 80m. Something wrong with the exhaust system which made a lot of noise. The check engine lights came on right away. The wipers were coming off the blades. Which wasn’t great at it was raining. But overall, it did the trick. But they need to do a better job maintaining these things.
JURIJ P