The lady told me that if I wasn't there by 4pm I would just have to miss picking up the van. When I reminded her that she told me that they closed at 5, she informed me that she had somewhere to go. After I made arrangements for my son, I get there by 4 and she stays until 5. Them she had her 13 year old son take me to the truck and he wanted to follow behind me. I told him that I needed to follow him because I didn't know where the truck was located. I never rented a uhaul before I didn't know how to open the back of the truck and I had to ask him to show me how to do it. He walk me to the truck and that was it I had to do my own walk around and I took pictures. This was the worst truck I had ever driven. It cobbled constantly. It cobbled so much, it worked tightened screws a loose in my furniture. It was extra hard to hold it on the road. I have my commercial driver's license and I have driven 18 wheelers that drive better than that uhaul. The man at the Meridian location that I just talked to on the phone was much nicer. Please keep someone in the Greenwood location that's going to be there for the customers.
ELIZABETH A
Hoovers Electric
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, MS 38930
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Customer Reviews
- 4.5 Average Customer Rating
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Rep went out of her way to accommodate me
BENNY BGreenwood location didn’t help me get my rental but I was referred to Tutwiler from a professional personal that assisted me over the phone & helped to get my rental & complete my mission for the day. Thank-you
Natasha HAwesome service!!!
ANGEL HNone everything was perfect.
LONDON L