The mobile system is extremely tedious. I wasted 30 min of my scheduled time just getting to the keys and thru the process. I will never use that system again
Jennifer Shedd
Artistic Ink
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guntersville, AL 35976
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It would be better if customers could complete the drivers license information as part of the pre-check in. I had to call customer service on the day of the rental due to the system being slow. Customer service representative was extremely helpful!
Robson AraujoThe self checkout out and check in process took to long due to waiting on approval and also waiting on key return emails to the lockbox.
Quincy CranfordAt pick up spots of a person can’t hold signal because of location a hotspot should be at location it makes it very hard to get if not
Cody GillilandTruck was dirty at pickup location. I had no contact with the tattoo parlor people. The truck was unsafe to drive so I call your 800 number and you sent a support truck to try to fix it. He declared it unsafe to drive and sent a tow truck to haul it off. The truck should never have been rented in such poor shape. Clearly there is no quality control or maintenance checks performed prior to equipment being rented. That role is left to the hapless customer. I pickup another truck the next day and drove it to San Antonio. The tires on that truck were so out of balance they felt square. It was a miserable drive. Next time I need a rental truck I check with Budget, Penske, or any other company before I call U Haul again.
Tommie Newberry