Very disappointing and unfair experience. I was overcharged, and even after refueling the vehicle at their location, I was still charged an additional fee. It feels like they take every opportunity to add unnecessary charges. The lack of transparency and questionable business practices made the entire experience frustrating and uncomfortable. I would not recommend their service.
Edwin Q
Speed Gas Westmont
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Haddon Township, NJ 08108
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe check in process was ridiculous. You should warn people you are going to try and call their emergency contact and employer. That was insane and embarrassing. It should also be warned to be sure to do it early considering I did it late and then your calling people late. My truck was absolutely horrible I felt unsafe driving it the seat is literally falling off the driver side and the car makes a horrible noide
ALEXANDRA RAlthough I made the appointment well ahead of time and confirmed it over the phone closer to the date of pick up, there was no one appropriate at the facility to assist me. I had to go through a frustrating and time consuming process to do a Mobile pick up. The truck was dirty. I will never lease from this site again.
GAETON ZPlease check the vehicle for cleanliness and operation. The check engine light did come on during my trip.
Yvonne TThe fan belt whined very loudly for the entire rental. I don't want to rent vehicles with engine noise or engine lights on. I have come to understand that Uhaul Dealers seem to have lower quality vehicles in need of maintenance. I had a reservation with a regulary Uhaul store. I was called by a Uhaul rep asking me to change locations. I regret accepting the switch but I worried I wouldn't get the truck I needed.
SANDRA J