Sketchy driveway entrance that runs the risk of damaging vehicles
Alexander L
Budget Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hadley, MA 01035
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Customer Reviews
- 3.5 Average Customer Rating
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I dropped it off after hours.
Christopher AThe driveway was very difficult to maneuver and the driveway was in rough shape. It was a Sunday so it was closed I did not deal with anyone personally. It was easy to find and visible from the road and close to where my daughter had moved.
KATHRYN WI called to confirm my 830am reservation the day before pickup and was told they opened between 8-830am. I said I would arrive around 815am as UHaul had changed my pickup location to another town. When I was dropped off at the location at 8:15am, the business was closed. I waited until 830am and began to call the location leaving numerous voicemails. I received a text from someone @ 9am telling me the "he had no way to reach the employee scheduled to open and that he was an hour away." He offered to :travel to the site or cancel my reservation. With the movers already scheduled @ my home, I called U-Haul directly and thankfully the keys were in the lockbox, but none of the moving supplies I had ordered were in the truck. So sadly, no I would not recommend this location.
Lauren GPlace is gross. And they misread the fuel gauge, leading to a fuel charge that had to be removed by customer service.
MICHAEL P