I was disappointed with my experience. Before returning the truck, I filled the gas tank, and I actually returned it with more fuel than it had when I picked it up. Despite this, I was still charged a fuel fee. I believe this charge is incorrect and should be reviewed. I would appreciate a refund of the fuel charge after you verify the vehicle’s fuel level at pickup and return. Thank you.
Abolghasem S
Convenience 4U
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Halifax, NS B3M2L8
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Customer Reviews
- 2.5 Average Customer Rating
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Actually, everything was fine, and the car was in good condition too. The employee was very nice. Thank you very much.
Omar KEveryone was so helpful!! And very friendly. When they found out I was worried about kms, they found me a closer spot to pick up my truck!! That was fantastic customer service!!!
Andrew BA Uhaul schedule manager tried to change my drop off location after i had picked up my vehicle without my confirmation… very disappointing
grace dI booked the car with specific rules and fees, but when returning it, they added extra fees that were not applicable, and then promised to remove them, but nothing happened, and the extra fees were not removed.
Khaled A