Well, upon my arrival of picking up the U-Haul truck there was another truck parked in front of the one I reserved. The person working at the convenience store did not have a Drivers License, so I had to move the truck across the street and park it, then had to move my reserved truck out and parked it, then had to park the other truck back to where it was. On my moving day and for what I paid for the truck - this wasn’t a pleasant experience for me at all. It was more of an inconvenience for me.
maurizio b
My Convenience
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Hamilton, ON L8K1E2
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How U-Haul Reviews WorkImprove on your customer service. I called your customer service and the agent that I spoke with was rude. I booked dolly but wasn’t made available to me. My location was changed without proper reason.
OLADIMEJI SThe equipment was amazing. The U-Haul customer service was amazing. I could have got into so much trouble if my common sense didn't kick in. The lack of training or standard of the contractor is scary.
SNYGE KThank you 5 stsrs
Christopher POvercharge for fuel, it was returned 100% filled up, was in touch with you haul that evening when the overcharge receipt was received, you haul promised to rectify it by the next day, said I would hear from them by the following morning. Didn't hear from anyone, no new receipt issued even though I had pictures of the full tank along with the end mileage and a copy of my fuel receipt. This is the third such incident which I also have outstanding claims filed with U-Haul, and also have not heard anything back about those either. So disappointing. Looking for a new provider
Kelly S