it took 45 minutes to check out and we repeatedly got the wrong address. It was very likely a system error, but 45 minutes is unacceptable. When I went to the main depot after to pick up the boxes I ordered they had plenty of this size truck. I am disappointed that I was made to drive to two locations and spend over an hour to get my order.
Evan G
17426658 Canada Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8K1E5
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How U-Haul Reviews WorkI tried to extension the rental but was very difficult to make contact with someone who could help me. The wait time on the phone was exceptionally long. Will avoid u haul in the future.
Graeme BDeep was very helpful when the online return of the van didn't go too smoothly from my end. The challenge at this location is limited parking.
Ian S