The sun visor in the truck was broken and wouldn''t stay in place. The mirrors would not adjust (seemed to be rusted in place.) Smelled heavily of cigarette smoke. Alignment was way off. Steering wheel had to be held at 10 o'clock position to go straight down the road.SCOTTANDREW B.
Trailer Rental & Towing in Hampton, VA at U-Haul Moving & Storage at Coliseum
Hampton, VA 23666
(N Of Hampton Coliseum)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Hampton, VA 23666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All great, polite and personable. I'd definitely recommend themWAYNE M.
The check engine light was on at pick up, but the office was not concerned. Huh. We always add the insurance and flat fee anyway. But aside from that, it was ready when they said, made the trip and back no problem. Initially we had found a two guys and a truck situation for the move (Supersonic Movers in Portsmouth VA) and they ghosted the day of the move. With UHaul at 8:30 that same morning, I was able to secure the truck size we needed for 9:30!!! Should have done this in the first place...PLUS, I had to buy boxes at Lowes and turns out...could have gotten the SAME BOXES at the same prices right there at UHaul.VICTOR T.
Doors would not close right and sounded to be loose while driving on the highway. Noise coming from the front end while driving the vehicle and making turns, sounded like a ball joint or some type is steering component.SHAWN A.
Staff quickly hitched up trailer to my Jeep and verified proper operation of brake, turn, and running lights. Unhitched quickly and had me out of there in less than 5 minutes.TROY T.
Check out ( getting truck) process should have attendants go over and inspect truck instead of renter. I was told to just click on an app and take pictures like that's not my job last time I checked. My phone was not on me at the time. Not to mention being on a time crunch and other trucks were blocking you to leave. Here is an idea pull the truck out by attendant wipe it down and inspect it for the next person and make sure it is ready at the pick up time. Dropping off the truck was an absolute breeze and Robert was wonderful. I didn't even have to get out and walk inside building. He explained everything I needed to know very well and polite. I would have gave one less star but the way Mr.King handled the return process excelled my opinion that day.STEPHANIEMARIE N.
I wish we could rent the vans with a debit card. That would be awesome! ðŸ˜CHRISTIANNOEL W.
I always rent from this particular store. The service is always great and my phone calls are answered in a very timely manner. That means a lot to me when moving. I tried other stores and don't get the same service as this particular location. So Thank you for all you guys do and I don't care if I have to drive 30 minutes out the way to come to this store. I will always come to this location as long as I'm in Newport News/ Hampton.Cortez M.
Your cost of refueling is insane, more than twice the price of gas. I understand I should have filled up before dropping the truck off but 78$ for half a tank is just silly. Feels like you take advantage because at that point it's too late. I won't be using your services anymore. But thanks. Truck worked fineCorey W.
The facility is well staffed, well run, and well equipped. The staff are prompt. There is difficulty in getting out due to location on street between food and retail businesses. Also parking is very limited to come in and pick up.RODNEYDENNIS P.
too far from my base. cost twice my usual cost.Kishawn W.
The main problem I had was never got a text or email to return the truck properly or final notice for charges or even a call to say they recieved the van after I dropped it off. Just bad communication at the location . I love uhauls but had poor communication when getting one from this location .BRETWAYNE E.
Really quick turn in processSUSANNAHSCHOFIEL S.
None needed ðŸ˜CHRISTIANNOEL W.
The truck I was assigned needed to be put in the shop it sounded awful and it needed an alignment or something. Kept pulling.SHELIARENEE F.
Was great! Customer service was a lot better than the last time I used this location in the end of 2019CARLISSA T.
I was promised compensation for a nasty smelly truck and haven't received it. The link to verify the vehicle damage and cleanliness expired before we got to the truck. They were busy and it took close to 30 minutes to get the truck we reserved so getting back in line was not an optionFranchon H.
The associate was quick hooking me up.JOHNRICHARD W.
I was very pleased and I'm sure others will be alsoTONY W.
The customer service associates were extremely professional and helpful.Mihaela O.
Customer service was top notch. Customer Service Reps are great.WILLIE M.
I was overcharged significantly and I am waiting on a dispute. The interior of the truck (back) was not clean.Sarah D.
Empty Gatorade bottles in the cab, Driver side door didn't shut all the way unless you slam it.Timothy K.
Decrease the mileage I had to pick up a desk locally for 2 hours and paid 84.00. It needs to be at least the fist 60 miles free. That .69 per mile is a killer. Maybe .20 or .30Carla L.
Stay polite Andy on top of things.CAROL H.