Gave me a free lock tysm and staff helped me move my stuff
Olivia m | Online Move InSelf Storage Units in Hampton, VA, 23666
U-Haul Moving & Storage at Coliseum
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Rented a small storage unit , holes in the walls, extremely dusty, no ceiling, covered my items up with large sheets of plastic, mice trap in there, no mice to be noticed, Very Reasonable prices, Very Convenient area, and uhaul trucks available as needed, Thanks
cynthia k | First ImpressionsThe only reason I wouldn't recommend is because you raise the price all the time, and tried to force auto draft by the signing of a new contract. I recommend you allow people to sign electronically because I live 4hrs away and couldn't pop in to sign it. Otherwise staff was EXCELLENT!!!!
ELIZABETH E | Overall ExperiencePass the Office looking towards Walmart, there ALWAYS SEEM TO BE A LOT OF GLASS AND NAILS. Yesterday l was trying to remove BROKEN GLASS WITH MY SHOE.
Lamartrice B | Overall ExperienceEvery thing was well done 👍 was very happy with your storage facilities. Thanks again
Christine W | Overall ExperienceThere was a leak in the ceiling and water was on the floor…the customer service was horrible
Seeta L | Online Move InN/A
Shadeequa S | First ImpressionsWebsite advertised a discount if we rented storage at the same time as the moving truck. Unfortunately there was no discount. U-haul moving is always reliable and easy to use… I’m not sure yet how I feel about the storage as it seems a little on the expensive side.
DANIEL C | Online Move InStaff were knowledgeable and helpful with ensuring that I had secured the appropriate square footage storage space by personally taking me to the units for a visual inspection.
Valerie S | First ImpressionsThe older gentleman helping me didn’t show me the unit at all. Then gave me the wrong unit, didn’t offer any type of help, was very condescending, rude, offensive towards me and my father that was helping me move. Then when I told him I didn’t want the unit anymore He STILL proceeded to keep the unit under my name, and did not cancel the unit per immediate request. If it wasn’t for a clerk woman that was there checking units calling me. I wouldn’t have known the storage was still active. I was very disappointed, discouraged, and was put through emotional stress after driving hours from Delaware to Virginia. To be treated as if I was the problem instead of getting direct help.
Diamond M | Overall Experience👌 perfect!!!!! Thank u!!
Michael J | Overall ExperienceFirst they gave me a unit that was up a flight of stairs and was not warned that until after the rental. I tried changing it but since it was after hours I could not. Then there was no lock in the unit. Third, the overhead door was open when I got there and remained open for the duration of time I was there (probably for at least an hour) and is easily accessible to anyone coming from the outside.
DOLAN H | Online Move InEvery single employee was A+ at this location. I appreciate all the helpful tips and suggestions to make the best of the situation. Thanks
ALFIE R | First ImpressionsMy unit was broken in to and stuff stolen on multiple occasions and I reported it and no one ever reached out.
mark c | Overall Experience