This is the second time I’ve use this location for a vehicle. The first time was for a super mover which they gave me with no air-conditioning. I ended up having to take that truck 22 miles to exchange for one with an air conditioner. On May 31, I had a one-way vehicle tow trailer reserved. When I got to this location, apparently they had given away my reservation trailer to someone else and did not have one for me to go one way. Again I had to drive to another U-Haul location to pick up my trailer. This is unacceptable. I feel like I should have some type of restitution. If I ever need a U-Haul in the Hampton area, I sure won’t pick this place.
William L
Ace Peninsula Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, VA 23663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was there to help me disconnect the trailer
Stuart BThe vehicle was clean but the steering on the vehicle was very loose. It needs an alignment or something fixed.
MARTIN BThe drop off was a smooth process.
Saskia SStood in line after checking in thru the app only to be put in another line where I stood with absolutely no help until my boyfriend came in and demanded help. And all they had to do was pass the keys.
Kristen W