The equipment wasn't clean per se; however it was not dirty either, it just showed years of use; the rental process wad easy and they had excellent customer service. I have no complaints.
Alicia E
Ace Peninsula Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, VA 23663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Associate did not go over return time on contract
Jerry GThis is the second time I’ve use this location for a vehicle. The first time was for a super mover which they gave me with no air-conditioning. I ended up having to take that truck 22 miles to exchange for one with an air conditioner. On May 31, I had a one-way vehicle tow trailer reserved. When I got to this location, apparently they had given away my reservation trailer to someone else and did not have one for me to go one way. Again I had to drive to another U-Haul location to pick up my trailer. This is unacceptable. I feel like I should have some type of restitution. If I ever need a U-Haul in the Hampton area, I sure won’t pick this place.
William LNo one was there to help me disconnect the trailer
Stuart BThe vehicle was clean but the steering on the vehicle was very loose. It needs an alignment or something fixed.
MARTIN B