The staff was very kind. This is a great location. I’ll definitely be using them again.
SARITA R
Ace Peninsula Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, VA 23666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I reserved this truck months in advance to transport supplies and decor to the venue for my son's wedding. We only had to go 30 miles. The truck smelled like stale cigarettes. It broke down in-route! It took 2.5 hours for UHAUL to get us another truck. In addition, they do not have furniture pads I had reserved. SO much extra unneeded stress!
Patricia OThe customer service rep named Nick was very rude! He also smelled badly and his uniform was dirty. They didn’t have a hand truck so that made the move harder and longer. They only had a furniture dolly. The customer service rep forgot about the furniture dolly and when reminded he pointed at it. I ask him could he get it for me because it was in the customer service area and his response was “in what way”? When we picked up the truck it was not clean inside. There was dirt in the back and it looked like somebody ate food in the front and just left crumbs, food droppings and balled up napkins. Upon drop off the customer service person was kind. He went out to inspect the truck but didn’t mind that the truck was in the condition that it was in. We explained that the truck wasn’t clean inside when we picked it up and he said it looked fine to him. The standards are poor! When the rep went out to inspect the truck another customer dropped off their truck and instead of finishing up with us he left us waiting until he inspected the other truck. I would not recommend this location nor will I use this location to rent from U-Haul again!
DIANE NGreat job by all.
Danny BIdk
RAYMOND W