After we got the trailer home and opened it we realized it had a very strong smell of marijuana. We didn’t have time to take it back and exchange it so we went with what we had. In the end we have to was everything to get the smell out of it. Clothes, furniture, pillows and etc. I told them about it when I dropped it off but he said there was nothing he could do about and I’d have to report it. Any chance someone will respond to this and do something for me?
THOMAS F
McClain Hardware LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hanover, MI 49241
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The website said it was a 2 5/16 ball but the n fact it was a 2 1/8
Jim BTried to do truck pick up and return from the app. Ended up going into store because both processes were terrible. would recommend never doing app pick up and drop off just let the place the truck is at help.
Eric GI tried to go with the local dealer and put the reservation in a week in advance for a 15’ truck. I was told close to my move date only bigger ones available in my county. Hanover had the 15 , since the apartments we were going to have car ports around the building a 15’ was most convenient. It was inconvenient for me to have to build in an extra hour or so to travel 15 miles north, then 15 miles back south. All this after I reserved a week in advance!
Daniel NAfter using U-Haul for my move from Monroe to Jonesville, I swore I would never use U-Haul again; however, Hanover is just a few miles from us and we needed a trailer to pick up a lawn tractor in Jackson (Michigan). McClain Hardware was extremely friendly and helpful. We purchased a small trailer hitch and picked up a trailer from their well stocked choices of trailers and got the tractor home with no problems. Return was simple and the people again helpful. We will utilize U-Haul again if we can use McClain Hardware; otherwise probably not.
CHERYL S