The truck's transmission seemed to be poor, since the engine sometimes "roared" when I stepped on the gas, yet the van moved very slowly. Also, at least twice, I barely touched the gearshift and it jumped out of Drive and into Neutral, mostly of its own accord. There was a little leaf/dirt debris in the cab and back, although it was pretty clean otherwise. At the location, pickup was extremely slow because they had only one person up front, with a line of customers, and he wasn't fast. When I dropped it off, nobody at all was in sight and no one came when I called. Eventually, I found one woman behind shelving/merchandise and not far from the register, so she must have heard me, but she did come to assist after I found her.
J S
R&M Variety Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisburg, PA 17103
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Customer Reviews
- 3.5 Average Customer Rating
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They never checked equipment over. Never got extra fuel return credit, they did however didn't hesitate to charge me extra miles ( 5 miles). Couldn't understand a single word employee spoke. Definitely needs better attention.
Russell IFriendly and helpful
AIDA ANothing
KIM LOverall, very good experience.
LEONARDO V