The van sounded like is was gonna fall apart and drive real badBethany W.
Trailer Rental & Towing in Harrisburg, PA at R&M Variety Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Harrisburg, PA 17103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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This location and its staff were great but Uhaul itself was horrible. My original reservation went to the wrong location (I received no call from Uhaul to confirm) and I had to reschedule my move. I then had to talk to customer service three times to get them to move the Uhaul to the right location - holding every time for 15 minutes and repeatedly being disconnected. Even after all that, when I did mobile check in the truck was AGAIN at the wrong location. The folks at R&M helped me out, but I will not be using Uhaul again.JAMES S.
The sliding door on the van was difficult to open. When I mentioned it to the person who did my paperwork, when I brought it back, she said, "Oh, we know." Well why didn't she tell me when I rented it? I thought it was locked when it wasn't. That is my only complaint.JACQUALYNN J.
Good customer service.REYNALDO S.
Took forever, lady at checkout finally called for some help. The gentleman who checked us out told us to return truck where we droped off weekend before in Mount union pa. Then we were told we owned all this extra money. Problem did get resolved, but I'm not sure if that store understands your full procedure for fillings our your forms. Thank you!Jane I.
Right rear mirror did not work, backing up and merging to the right lane was dangerous. UHaul personnel stated that "they don't drive the trucks so how could they know" Overcharged for gas. Provided the gas reading from a different truck to justify the additional fuel charge.BRYON E.
Truck was fine, but I rented moving blankets and they were filthy and several were damp to outright wet. Unacceptable!! Long checkout process. UHaul is a side business for this very unusual store. I would discourage everyone to pick up a UHaul from this location.JACOB M.
Deep clean the cabs and area around the trucksAidan H.
I would only recommend this location if it's in close proximity to you where ever you live.Kiara C.
Interior of van was filthy.ROGER D.
Great customer service!Tina H.
Parking lot was full of litter and debris. Also, the U-Haul truck cab was dirty. I don't think that anyone looks at them here and / or cleans them. they just assume that people are leaving them clean.James H.
keep the smile and a good jobGladys K.
The van had snow and ice on the hood and windshield. The running board were icy. The tire "low pressure" light was on at the time of rental. All safety issues. Would never rent from this place again.DONALD S.
Equip all your Vans with all-weather tires because the van I rented was terrible in the snow I had no traction I got stuck three timesWILLIAM J.
Girls were wonderful both morning, who took the time to explain everything in detail and at night too. Unfortunately equipment was dirty seems no body cleaned it after the drop before I picked it up. Maintenance was not good.EDNA L.
We dropped off after business hours.Shaun S.
The truck smelled like someone had smoked in it and there was broken glass in the cup holder so I would just suggest better cleaning next time.Rachel L.
Cars don't have gas. They should be at 1/2 tank when you get them normally. These ones aren't and they make you pay for gas and then if you don't return it at a 1/2 you get charged $30 plus the price of the gas to fill it to 1/2 a tank which is at least 20 gallons to be clearCrystal H.
This location was fine - but my overall experience was not the greatest. We ended up going from the first location we scheduled the rental to a second location only be sent to this location where we finally picked up a truck.Steven S.
I ordered my truck in new Cumberland and day before said they could have one. This location was out of my way for travel which added more miles that I don't think I should had to pay forTIMOTHY D.
I have rented many uhaul in my life and that rental was by far the dirtiest I've ever had. I will not be renting from there again!!!Alena G.
Paid for a utility and furniture dolly at 2 x $7.00. Never received the furniture dolly but it was still included in my final bill even though I reported it to customer service immediately upon pickup. The lack of dolly cost me 30 minutes in moving time.Chad W.
The cashier was rude and didn't direct me to where the van policeShanelle F.
I was given excellent service. I had a problem with one of the trucks and customer service rep immediately exchanged the truck and gave me a significant discount for having to return the first truck.YAHAIRA V.