We dropped the truck Saturday, but could not get in to parking lot. .sign was confusing and took us a hour to figured out how to get in.
Guihua B
Portwest Commercial Truck Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Haslet, TX 76052
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Customer Reviews
- 4.0 Average Customer Rating
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Once again, we arrived at the drop-off location to find no one in the office and all the doors locked. At least this time there was a phone number posted. We called, and the person on the phone simply told us to leave the trailer with the others. So, we parked the trailer next to the first one we saw. After we had unhitched and were getting ready to leave, another man came out and questioned why we left the trailer where we did. We explained that we were told over the phone to leave it by the other trailers, and this was the closest one to where we were parked.
Stephen NWas nice that we could drop off anytime. It would be better if there was a sign about where to park or directions on how to get in after hours
ARIELLE OContact number in the haul paperwork did not work. The number posted on the gate to contact for drop-offs no one answered ( I left a message and no-one called me back). There was a code required to enter the gate, we got lucky and a truck driver let us into there drop off facility. If the trucker did not let us in, we would not have been able to drop off the trailer. This not a 24hr drop off facility as described in the app when I booked. I will not drop off at this location again.
PATRICK LNothing
Patrick C