The gentleman at the counter first said he didn't have my reservation, after I called the reservation number he miraculously found it. Then he berated me my son and grandson because we were on the hotrod power tour and my car broke down he stated that we should not be driving an old car on the road. He was rude and unprofessional his coworker took over the rental process and went a little smoother. The return process was a joke and a dollar a mile over the authorized mileage is ridiculous. I informed them of the destination and they failed to add it to the contract. I will not use U-Haul in the future.
Roger R
Harrison Rentals St Roberts Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Robert, MO 65584
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Awesome friendly folks running it
ron pI was scheduled to drop off at a location that was closed on my drill off date. No personal available
Ryan KEasy in Easy out. Have to generate speed right out the exit onto a 45mph road was a bit of wake up, but the staff was friendly and helpful.
Michael DBooking via web was all wrong. Email and actual pickup completely different. Store had what I need but web interface should not change my reservation that differently.
Matthew H