Very helpful staff. One team member ensured that the trailer was on securely!
LYNDA A
Harrison Rentals St Roberts Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Robert, MO 65584
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Everyone at this location was amazing. Even replacing the light hook up, to having dim lights. They were all about safety first. Amazing.
Melissa FNothing. This place is superb
Ron HA staff member (male) was very rude and disrespectful towards me and other customers. It was one the worst customer service experiences I’ve have ever encountered. I reserved a 10’ U-Haul truck online 2 days prior to picking it up. Upon arrival the 10’ truck was not available. They offered me a 15’ truck instead. I was charged extra for the 15’ truck. I also reserved a dolly and they didn’t provide me with one. I will never use that particular U-Haul location ever again. Very bad experience with the male employee. I didn’t get his name and I wish I would have.
Steven WThe gentleman at the counter first said he didn't have my reservation, after I called the reservation number he miraculously found it. Then he berated me my son and grandson because we were on the hotrod power tour and my car broke down he stated that we should not be driving an old car on the road. He was rude and unprofessional his coworker took over the rental process and went a little smoother. The return process was a joke and a dollar a mile over the authorized mileage is ridiculous. I informed them of the destination and they failed to add it to the contract. I will not use U-Haul in the future.
Roger R