Friendlier service! Location on confirmation email not the right address on the Apple phone. Agent was notified of the issue' total inconvenience and aggregating.Michael W.
Trailer Rental & Towing in Havelock, NC at IFixNC
(U-Haul Neighborhood Dealer)
Havelock, NC 28532
(In the Westbrooke Plaza)
Services at this Location:
- Mon-Fri: 10 am - 6 pm
- Sat: 10 am - 5 pm
- Sun: 1 pm - 4 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Havelock, NC 28532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
okay as is for me...Abraham K.
The customer rep was not very knowledgeable. She gave us the wrong drop off location.Marcie M.
I wish they opened earlier than 10am.Robert T.
Trailers are parked in tall weeds, young blond lady was very unfriendly and rude. She couldn't put her cell phone down long enough to do transaction.Ronald B.
On the UHaul finder, it indicated this was the closest Uhaul to us. In speaking to a representative, she shared we could have dropped it off in New Bern, NC. This would have saved us so much time and money!Rusty G.
The truck was filthy. Had broken glass in the tailgate, finger smudges all over the dash, couldn't see out the windshield from it being so dirty. Mud on the doors and floors inside. Definitely wasn't sanitized for covid. We picked the truck up after hours and had no choice because we had other reservations we needed the truck for. We did return the truck completely washed inside and out. Someone was supposed to call us concerning a rate change but still have not been contacted.Joseph D.
Went in the day before to make sure everything ok. Was told keys would be in bed of rental truck. Nothing said about lock box. Took about 30 mins to get online check in to complete. We were able to look in back of truck and there was no dolly. Had to wait an hour for store to open to get it. Ladie could care less that we had no dolly and had to wait an hour. Not impressed at allVIRGINIA S.
First time I rented a truck that already had a dolly and cargo blanket attached inside. I didn't need it but if I did this was nice idea and convenient.Charles P.
PERFECT SERVICE AND EQUIPMENT CANT BE BEATRICHARD M.
You need to make sure what you were promised on your invoice is totally the same as what you're being charged on your debit/credit card because mine is totally different. I was charged more. Still trying to figure that out!PATRICK M.
The agent(female) was very good, knowledgeable and courteous. No suggestions for improving service.Robert T.
Amazing, great service, and the owner of the shop who helped book is absolutely fantastic!! Also quite the hottie! ?? I'll for sure be using them again.Rebekah P.
Good serviceOSMEND G.
very slowjerry M.
the girl working did not want to check our truck in and told us we had to do it online at pos.uhaul.net she had a very bad attitude and lied to us. I think she should be fired.barbara U.
The person was very helpful when I was checking in.jerry B.
The actual UHAUL employee was not there and evidently had not been for 4 days. The computer guy that shares the office space had been renting and checking in rentals.He was very nice.Mary M.
Your U-Haul dealer failed to show up we needed to do a email contract over the phone with a representative The trailer was great we had no problem but your U-Haul rap absolutely sucksRobert O.
Girl was clueless as to what to do. Owner wasn't there. She did make an attempt to check the truck in but we ended up doing the email app ourselves (which is what we started in the first place but she said she'd handle it....). We were there for a long time before we gave up on her. Waste of time. She was nice, tho. Just needs training I think.jessica H.
the entire experience went very well. will use againKenny S.
Uhaul.com and who ever rescheduled me really dropped the ball. I signed up for the 24/7 truck share and it was confirmed by the person who called to reschedule me that the 26' truck I wanted was available and I could pick it up at 8 am using the truck share feature. After arriving at 745 I logged in and the site said I had to wait till 9. I called costumer service, after a 15 min wait the lady who answered transferred me. That line rang four times and then hung up. So I called again, 15 min later the rep answered and informed me that the 26' trucks were unavailable for truck share. So had originally uhaul confirmed the truck I wanted would be at the place a mile from my house, so I could walk and get it. The day prior I was rescheduled to 7 miles away and when I get there at 745 for an 8 o'clock, I can't get my truck until 9. By the way moving help was there at my house at 9. I'm very frustrated with the scheduling of my truck. The bright note, was the lady who worked at IFIXNC arrived to work 35 mins early and graciously helped me by opening early and setting me up with the truck before the store opened. I really appreciated her. I know an hour isn't that big of a deal, but having timelines and paying movers $100 an hour makes it a big deal.KYLE R.
I asked to rent from High Point to Morehead City, then was told to return the trailer to a location in Havelock, adding 30 minutes to the time to drop off as I drove past at least 3 other open U-Haul locaationsReid M.
Fantastic staffScott C.
They was not there the tow dolly I rented had issues with bars bent but seemed to tow ok. I was switched back uhaul three times and will not willing rent from this poorly run and operated national agency again.Christopher M.