The day we rented was cold and snowy. The contact person we worked with was very professional and made sure that we had what was required. The return was easy and quick. Would recommend this rental location to anyone who would be looking fore these types of services.
ANDREW F
Sams Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Haverhill, MA 01830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I didn't like the Billing process. Wasn't given a receipt at the time of return. I then returned the van a day later and was charged the cargo day rate of $99 plus the insurance instead of $20 dollar day rate with insurance. I only put 384 miles on vehicle from original cargo rate. Think it's shady and probably WON'T use uhaul again.
MICHAEL LGreat experience from start to finish. The staff was friendly, professional, and very helpful. The truck was clean and ready on time, and the return process was quick and easy. I really appreciated how smooth everything went. Highly recommend this U-Haul location!
NATHALIE Hneeded to use this location as I needed a trailer asap. twice i was over billed - once for box set i didn't request, second after I returned it for insurance I didn't request. seemed disorganized when I got there - no one at counter and had to find someone in repair area . this was a small (remote) u-haul - not the average - dedicated location I typically use. trailer was “cleared” of debris, but not checked by service man as it did have some balled tape (not an issue, but also not the professional quality I have come to expect from u-haul. I would only use them if no other options are available and double check your bill.
BERT W2nd time there both times in and out in under 10 minutes 2nd time there the gas was half way between 3/4 and full so i had to pay the extra wouldn't mind if gas was under $2 ill be back next time i need a rental
RONALD T