Started with the inconvenience of spending 15 minutes on the uhaul app uploading everything for a mobile pickup, only to then be required to go inside and provide them all of the same information again in person. What's the point of mobile pickup if I'm required to check in in person? I would have never downloaded the app and uploaded my personal info. The truck has an electrical/ignition issue that made the parking/running lights stay on even with the ignition and lights turned off. Took wiggling the key in the ignition and turning just right to get it "off." Luckily I caught it the first time after just 20 minutes or I would have had a dead battery to deal with on top of a furniture move. Second, the truck should come with a full tank of gas every time to make refilling it easy. Instead I was given a truck with 3/8ths gas. Worse, the floater in the fuel tank is messed up. When I went to put gas in the guage wouldn't read properly despite multiple attempts to turn the ignition into the on position. It kept showing the tank at 1/4 full. After about $70 in gas it finally shot up to 3/4 full, so now it's a 1/4 tank over what I picked it up with. Could easily be avoided with a full tank at check out. Unprofessional and crooked business practice. You owe me a $35 credit for the extra gas.
BLAINE S
StorageOne Rentals Stephanie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henderson, NV 89012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The only thing I thought our truck was supposed to have a dolly didn’t realize we didn’t until we started moving, but it’s okay. I forgot to mention it when we returned the truck.
velienca cThe attendant was professional and had me in out in 10 minutes. When I returned the vehicle it was even shorter. She even went out of her way to bring me an item that fell out of my pocket after I was already in my Uber. Thank you for the very pleasant and professional service.
VICTOR CEven had cold waters ready!!
JAMES EService was outstanding
LORI N