Worst experience I’ve ever had almost makes me want to never use U-Haul again. Upon check on spent over five minutes, trying to coax the man to walk out and inspect my U-Haul and check my equipment. Finally, he does and tells me everything is great and I will receive an email in 30 minutes. That was at 11 in the afternoon And I still did not receive an email until 9:30 AM the next day. Then I get a phone call that tells me some of my equipment is missing, which is the reason I had him go out and walk around the U-Haul to check the condition and look in the back and confirm that all the equipment was returned, which at that time he said it was. I would not recommend ever returning your equipment at this location.
HEIDI B
Melody Muffler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermiston, OR 97838
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I went in on a Sunday to pick up a trailer so I could empty out a storage unit I had been wanting to get rid of. When I went in, I started chit chatting with the owner of Melody Muffler. What a nice man! He was welcoming, very kind, and helpful. The transaction was very smooth I was in and out within minutes. I did check in on the app prior to going in which I recommend to anyone, as this makes the rents process maybe 1-3 minutes long. The owner made me feel like an old friend that I was borrowing a trailer from. If your ever in need in eastern Oregon, I would use this U-Haul dealer, (Or Muffler Shop) above any others due to the outstanding customer service I was provided. Thanks for everything !
Matthew BThe first U-Haul had serious driving problems as soon as I accelerated on the street. Had to turn around and exchange. It was like the engine wasn’t getting fuel. Hermiston U-HAUL was fantastic. Second vehicle performed excellent and got us across the the state just fine. Can’t say enough about how great the U-Haul man was.
DEBRA KSince I'm not your customer anymore, I don't care. Never again. Used u-haul for 45 years.
JOHN GExcellent customer service. My experience was smooth and easy. I would totally rent from them again!!!
FRANCES M