Customer service that isn't rude, this location was great. But the customers service rep I spoke to on the phone was I considerate and rude. Uhaul has no right to change location of pick up 40 miles away. And just expect customers to deal with it. You should of never accepted my reservation if you could not fulfill it. Embarrassing and certainly not keeping your promise.
Trailer Rental & Towing in Hermiston, OR at Melody Muffler
Moving to or from Hermiston, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hermiston, OR 97838 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hermiston, OR
Cargo trailers in Hermiston, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Melody Muffler!
Utility trailers are perfect for towing large or oversize cargo in Hermiston, OR 97838. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Melody Muffler provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hermiston, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hermiston, OR online today!
Trailer and Towing Supplies
The truck had dog food pieces as well as pine needles, and small branch pieces in the back. There was a light on indicating the tire pressure was low. I was told buy one of the attendants that they had to replace a tire recently. I have had the same experience with my trucj, so I ran with it.
The gentleman was approachable and down to earth very common sense and service oriented. Will continue to do business here.
Drop off location when closed. No dolly inside.
I rented a 6 x 12 utility trailer and the attendant incorrectly hooked it up to my truck. Blinkers were reversed. Upon returning the trailer 24 hours later, there was nobody at the location. The doors were closed and locked, open sign was turned off. I waited for almost an hour for someone to come and receive my rental. Eventually the owner arrived and I asked him why they were closed. He said they were on a lunch break. Who closes down for an hour lunch break after being open only an hour and 15 minutes? They are supposed to be open from 9 o'clock till 5 PM, I arrived back there with my trailer at 10:30 AM. I did not believe that they were on a lunch break, I believe that he was late to getting to work. To make matters worse, I was double charged for my rental. While I was waiting, two people came and went wanting to rent a U-Haul. If he was open, he would've had sales. I would NOT recommend this location under any circumstances. Never lie to a customer. Extremely poor customer service.
It's dark, dirty, dingy. Really it's the only location in Hermiston.
Had a bit of a problem picking up the truck, the gentleman behind the counter was saying that my reservation wasn't showing up. After him making a few phone calls it was cleared up. Also FYI, if you are doing a pickup in person (not mobile) the building is very dark and sketchy when you first enter and his desk is at the very back. But once inside the gentleman at the counter was friendly.
Truck was not clean inside. My son had to sweep the crumbs out of the cab and wipe it down inside. Bad practice due to Covid-19.
I had a hitch installed in Pasco, then went to this location, only to discover there was no ball. The man sent me with specifications to the store and when I got back with what he told me to buy, it was too large to fit into the hitch, because he forgot to tell me that dimension. He then blamed it on the personnel at the store, even though it was his fault that I had to return to the store and get and adapter. The place was filthy. The "office" was a desk in the back of the shop. I had to get around car parts, etc. to get to the desk. I do not recommend this location to anybody, in fact if I'm asked, I will never send them here.
Very helpful and friendly. Great service.
The staff at this location have been excellent on all occasions! I look forward to using their services again!
They were not open during drop off nor pick up.
Have the vehicle we need in the city where we need it. We had to drive 30 miles to the nearest neighboring city to pick it up.
I really wish we can get a survery about the online booking/customer service experience. I would definitely give a below zero for that. Your process needs to be improved 100%. Yhe location we reserved was not the final location they were trying to send us. They wanted to send us an hour away with a mandatory return to same location. We ended up changing equipment and they said we can return a different location no problem, but didnt mention that they were going to more then double the final bill. We ended up returning to same location ourself and still waiting for a reverse of charges. I hope uhaul looks at this process and try's to improve. I shouldn't be allowed to reserve a trailer at a location if it is not available. Makes me feel like the one I reserved, they gave to someone else that came earlier.
There is not much improvement need it just a better phone calls answering!
The people were very nice to work with. They were knowledgeable and very open to questions.
Very pleasant experience
The location is really dirty. Staff was helpful. Previous user had smoked marijuana in the cab of truck and it had a strong odor.
Ordered online but didn't see anything for a veteran discount would have liked to see something for that.
I should have received a refund for returning the equipment early I returned it Saturday instead of Wednesday so I should have received a refund for returning it 4 days early.
Make sure equipment is in good shape. Ask returning customer if they had any issues.
You came through with a days notice ,affordable, Thank you