1. "UHaul Neighborhood" sites can be great local businesses who keep UHaul equipment, but have little control over what UHaul does. 2. "Reserving" a truck really means NOTHING! I found this out the hard way. After using the UHaul app to "reserve" a truck, two weeks in advance, and then visiting the local "UHaul Neighborhood" store to confirm that I was truly doing things correctly, and then visiting again to see truck, and add blankets, IMAGINE my irritation when I get a confirmation text the day before my pickup, and they DO NOT have my truck anymore?!? UHaul wants me to drive two hours to get my reserved truck?! If you reserved a motel room, and then showed up in the lobby, only to be told that your reserved room is two hours away in another city, what would be your response?!? 3. The area manager for UHaul did fix my problem. I got my truck at my reservation store. Thanks. But, he didn't have to. Just be aware of this. 4. After all that snafu, The truck's AC didn't work! 🥵 5. But, the Lord gave us a safe, successful moving day. 😇Jerry C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hickory, MS 39332
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Google gave 2 options for drop Union which was my destination and Decatur. U haul had me go to Hickory which was further than I needed. I was billed for 13.8 miles extra which really did not help my moving expenses and I thought it was wrong.Virginia V.
Be on time & have better communication between staffKavon M.
It was dark and creepy. Took a while to even figure out where the key drop box was located. Should have been so much easier than it was.CANDIDA E.
The dealer at pick up was very professional and friendly. Great service ! Thank you!!!tony F.