At pickup, the attendant was incredibly impatient and cold. Quite rude.
LaShawna A
Queen Ann
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hingham, MA 02043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The van had 1/8 tank of gas. Window had been left open overnight in the rain/sow. It smelled disgusting. Cigarette smoke and something rotten.
David DEverything was good
PAULO DVery accommodating and quick service.
CLAUDEMYRE BI booked the truck weeks in advance. Took more than an hour to check in and get equipment. More than half of the requested equipment was not ready or even at the location I was double charged for equipment I didn’t put in my cart. I had to drive 6 additional miles to get the cart I Needed. -Called U-Haul they said they took the charges away for the acceptors- I was still charged. U-Haul offered to refund the truck and go to another location… on my moving day. I was charged extra miles because the U-Haul was in town. The truck mirrors were being held up by folded cardboard stuffed below the joint. When on the highway both mirrors fell down and I couldn’t use them. I had to put gas in the truck on the way home or else I wasn’t getting home. This was an awful experience. The truck items weren’t ready, I started 2 hours late because what I requested wasn’t there, had to make additional stops because the truck wasn’t gassed up- even though I told them how much I was driving, driving the truck was Dangerous because the mirrors were broken. Calling customer service they were trying to end the call as quick as possible, and didn’t implement the solution they offered. Overall an awful experience.
Ryon W