The location I picked the truck up was adequate. Not sure about leaving a car there overnight if I had to...not bad, just not sure. Really the location wasn't an issue. What was an issue was that I had to drive there due to the reservation I originally made not being available. I do understand U-Haul can't do anything about someone not returning a truck and I was happy that you worked with me on days and rate due to smaller truck size. I do wish it could have been handled before hand. I may have chosen a more convenient location if I had time to look, made a different decision on the truck size, and just been able to save the time and hassle that morning. I do want to say I appreciate the people who helped that morning to resolve the issue.
Steven G
Infinite Foods LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hiram, GA 30141
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Customer Reviews
- 3.5 Average Customer Rating
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Have a better check out and check in process. I got a call from U-Haul reservation thenext morning stating that I had not returned the truck, but the store owner didn't go out and check it in apparently and told me everything was good and that I didn't need to do anything. There was no instructions on checking the truck in, which could have been a later problem.
MICHAEL CTrain other people other than just the owner to know how to work this system to be able to do U-Haul rentals
aisha ENone above it was Great.
JOSHUA RThis location was good, Uhaul overall was not
MARIA C