Not a very friendly location. I selected Mobile Pick-Up specifically so I could get the truck independently, but I still had to deal with the staff in person, and I wasn’t able to pick up the vehicle on my own as promised. Also, when I made the reservation, I booked the truck for 7 PM and planned to return it around 8 PM. However, this location closed at 3 PM that day, so I was forced to keep the truck overnight and return it the next morning at 9 AM, which was extremely inconvenient. On top of that, based on my photos of the odometer, I was overcharged for 2 extra miles — the mileage recorded on my receipt does not match the actual numbers. Overall, the experience was frustrating, and I expected more accuracy and transparency from this location.
MARIIA K
Auto Lux Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hollywood, CA 90028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff at this location were rude and the uhaul had no gas in it when we picked it up
RIDG DThese guys run a great service. Fast, friendly, very convenient .
SCOTT HAlways a great experience!! Thanks guys!!
ROBERT GGreat service nice person thanks
ALEJANDRO T