Uhaul representative David was very polite and helpful, he explained whole process step by step. Would definitely come back again .Aleksandr K.
Moving Truck Rental in Hollywood, CA at Auto Lux Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hollywood, CA 90028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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I completed everything online after being urged by emails received, including paying in full. They seemed to have no knowledge of any of it and made me come into the office to do it all again. Truck was mostly clean, but it could have been swept better. The gas needle did not move for two hours. Then went right to empty.MICHAEL C.
We had an great experience here. Our Uhaul representative could not have been more helpful and friendly!DEBRA S.
He was very accommodating and great at his job.JUSTIN O.
I was charged $11.50 for gas! When I filled it up my self! And was added extra fees of insurance. The person in charged didn't inspect the vehicle and mileage with me and just handed the keys.JENNIFER G.
No U haul sign anywhere. Hard to findDonald M.
U haul has been trying to bill me $80 for no reason this man is not to be trusted is lyingWYATT N.
Great place and great price . Very helpful .ANDREIA B.
Provide receipt immediately. Not wait for later in the day. Like rental cars.LEVIY C.
Truck was not clean when it was given to me. They added a cleaning fee and I return led to truck clean. Also added insurance and I declined insurance.DAVID W.
Great job!LUKE C.
Communication was not clear including drop off area and reservation late fees. The owner was kind enough to you not charge the late fee which was I greatly appreciated but i was charged for an extra day because again they are not great at customer service and clear communication. It Would just be easier to avoid any mishaps if you go somewhere elseAlyra W.
David was very helpful and nice. Fast check in, fast check out. Explained everything and I was very happy with the experience!ANTON K.
Great service, however U-Haul did not ensure that the 15 foot truck I reserved was available. Auto Lux provided a smaller truck. The smaller truck made my move much more difficult, and U-Haul refused to do anything to address the unfulfilled reservation. Twice U-Haul promised a supervisor would call within 72 hours but each time no one called. Auto Lux, however, was excellent despite U-Haul's unwillingness to do anything to correct the mistake which cost me additional money in order to move.WILLIE H.
We had a great experience. David was professional and friendly. The whole process was fast and easy.Laura G.
Don't change a thing.Edward S.
I received very friendly and helpful service at this location.JASON G.
The key drop box picture on the uhaul website does not exist at this location. I was nervous to hand the keys to a person who refused to show identification that he worked there and was quite rude to me when I said I was anxious about it, particularly during covid. I would recommending going literally anywhere else.Douglas P.
Egor was super nice and helpful. Thank you!Luke S.
Misunderstood that Igor wanted me to park on street and bring keys into back parking lot. So I parked truck in back parking lot. He came out and yelled at me so much, my young daughter got so upset that she started yelling back at him to stop yelling at her mom. He wouldn't. It was horrible. He really let me have it. I just apologized. My daughter and I left so upset and hurt.Trinka M.
Be more friendlier and provide accurate information to the customer.Edwin T.
Simple, straightforward, helpful, professional service.Brian K.
The u-haul computer system seemed painful but David was awesome and figured it all out.BRYAN N.
It was a great experience, got there a it late but they took care of me. Real friendly and joyfullRICARDO C.
Right in the heart of Hollywood. All trucks street parked. V difficult to parallel park a rented truck on a busy street!Vanessa S.