ABSOLUTELY AMAZING service and people !!! This is my third time renting a U-HAUL from this location and every time I've had a wonderful experience. Everyone is so friendly, helpful and professional. They always make the whole process easy and stress-free. Super grateful for their kindness and great service. THANK YOU SO MUCH GUYS! I''ll definitely keep coming back.
Margaryta F
Auto Lux Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hollywood, CA 90028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkExtremely disappointing experience. I arrived alone, and after reserving a 20’ truck and four heavy dollies, I asked the two men working in the store to help me load them. They refused and expected me to carry the dollies across four lanes of traffic myself. They seemed annoyed that I even asked. After finally getting assistance, I asked how to secure the dollies and was essentially told to put them wherever I wanted. I drove a few feet and immediately noticed the check-engine light was on and the truck was chugging. After initially being told they would cancel and find me another truck, they said they had “fixed” it. The same employee then became angry about how I had placed the dollies, despite me specifically asking for his instructions beforehand. This was the first part of my move, with my belongings going into storage until I relocate to Tennessee next month. I had planned to use U-Haul again for the next leg of my move, but after this experience and the lack of any apology or accountability, I will be using another company instead.
Chelsea DYes the people who work here are very kind and nice. Unfortunately the day started with me watching a customer verbally assualt an employee there after he had just directly assaulted (didn't see), but he was proudly talking about. But they tried their best and we're great all the way around. I highly suggest them.
angel dGood customer service and truck.
Salvador MIgor was very helpful and accommodating.
STEPHEN O