My poor rating is more toward the equipment. The truck had over 130,000 miles, the windshield wiper was not properly attached in the first time using in a rain almost flew off the windshield. Also, the front tires did not seem to be balanced properly and when at posted speeds had extreme vibration. The truck had a very strong or odor to it as well. I hadn’t rented from U-Haul for many years and unfortunately, was very disappointed with this experience.
PAUL B
Familys Empire Multi Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hollywood, FL 33023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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TERRIBLE TRUCK . THEY RENTED THE TRUCK TO ME WITH NO A/C . NEVER RENTING FROM THIS LOCATION AGAIN .
CRYSTAL PGreat service
JASON CNo suggestions..I've used this location twice now, van, to move large objects. Hassle free both times. Mr Oscar is friendly and smart. Mr Robenson too.
GRACE FThe cabin of the truck was filled with cockroaches. We purchased spray and still they were everywhere on the seats, the seat belts, and floor. Called Uhaul customer service and was informed that a supervisor would be calling me back but no one had contacted me back.
JANE R