The person didn’t hook the trailer up correctly. Luckily I ran into an employee of an actual uhaul location at the gas station. His name was Aaron, I believe from the location on university ave in Champaign,Il. He fixed the hook up for me including the EMERGEMCY cable that the other guy didn’t even attach. I would cut ties with the Hoopeston location. He was not helpful on the phone or in person. I tried to call the location to make sure a trailer was actually there (our original one was stolen) before I drove an hour. He hung up on me.
Kristy H
Hoopeston Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hoopeston, IL 60942
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How U-Haul Reviews WorkStated I had to do my return online
Julietta SThey guy didnt look at the contract or try to have anything ready. Just handed the keys to me and sent me out the door.
Brian BNice customer service
DAVID HNon-English speaking employee was a problem.
ERIC B