Very nice, kind and helpful. Enjoyable experience!😊
deborah A
Hoover Encore Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hoover, AL 35216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI got charged $30.00 for reporting that when I received the van it was already dirty. Im never going to that location again..and I only drove 11 miles and ended up putting $30.00 in the tank because they said to put it at 3/4 and when I got it, it was at 2/3 in the tank...I got robbed out my money for 11 miles driven!
Markis GThe unit I tried to rent had the check engine light on it as soon as I started the engine. I called roadside, and a tow truck came. The driver added 2 quarts of oil and told me I was good to go. I took the truck, and within 10 miles, I was stranded on the side of I459. I called roadside again. A mechanic came this time. He had to add coolant and readjust the Stabilitrak system. I told him I was not comfortable continuing with that truck. I was just grateful that I had not yet loaded the truck. The mechanic took that Uhaul back to the location I rented from; his partner drove his (mechanic's) truck and followed the mechanic, my daughter, who had been driving behind me when the Uhaul failed, took me to a different location to rent a new truck. DO NOT RENT FROM THIS LOCATION. THEY DO NOT DO MAINTENANCE. THERE WERE FEDEX SLIPS IN THE CUBBY ON THE DASH. THESE TRUCKS ARE USED AND ABUSED FOR DELIVERIES AND NOT MAINTAINED. I LEARNED MY LESSON AND WILL ONLY RENT FROM REGULAR UHAUL OFFICIAL LOCATIONS FROM NOW ON.
Maureen C2 time to rent the u haul van. Easy process overall
Christina AThey gave me low fuel at 30 miles . I used $20 dollars of my money to fill it up . & the guy refused to give me a refund for filling my car up .
jaelonda b