Can was dirty and food was found under the drivers seat
Moving Truck Rental in Hoover, AL at Hoover Encore Citgo
Moving to or from Hoover, AL 35216? Get FREE truck rental rate quotes at Hoover Encore Citgo.
Get FREE moving truck, pickup truck and cargo van rental quotes at Hoover Encore Citgo
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hoover, AL.
Cargo vans and pickup truck rentals in Hoover, AL
U-Haul cargo van rentals and pickup trucks in Hoover, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hoover, AL 35216. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Getting and dropping off key was confusing. The Dropbox had no slot to leave the key, so we still had to go interact with people which we were trying to avoid due to COVID19. The vehicle was clean, but the broken sunvisor made it difficult to drive and potentially dangerous as it could fall and obstruct the driver's vision. We were able to prop it up enough to still see, but it could've been dangerous.
No real check in. Handed in key and was told I'd get an email. W b enough if I finally got the email I saw a millage charge for 5 miles I drove directly the millage estimate was wrong. I have know way to defend you. My calculation upon turn in was within the millage limit.
Stop allowing gas stations to be rental locations. The check engine light came on and we ended up being forced to waste half a day of our move at a service center.
They did not recognize my rental. Had to make several calls and wait a long time to pick up
they charge me a gas fee even though I I put gas back in the truck...when I tried to talk to them about it and show them pictures of where the gas hand was when I gave it back and parked it in their parking lot. they still want give me my money back
Process to rent is not straightforward . It takes to much time.
Yvonne was very pleasant and helpful.
Make sure requested supplies are available such as an appliance dollie
All i was charged was not informed at all. Poor representative. No business again with u haul.
The mobile check out was awesome
The guy and lady there was so rude. They wouldn't come check the truck. Wasn't polite in telling me where to park the truck. There customers service skills needs improvement.
When we arrived they did not have a truck ready for us. They didn't speak good English. She asked me where I wanted to return the truck, I responded "In Madison where I reserved to drop it off." She gave us a contract and a key. We then discovered after leaving that the truck leaks severely. Next, we discovered that she changed our reservation to an in town pick up instead of a one way. The contract says in town but the key to the truck said one. Doesn't make sense. So I spent over an hour on the phone this morning trying to get it worked out. No apologies were given nor even a discount or refund. Your outsourcing companies dont have a clue what they are doing. I wont rent from them again. When we went to drop off the truck the man who handles the uhaul truck rentals was not even there so we had to speak over the phone which he did correct the payment. I'm completely disappointed with uhaul today. Poor service to the max.
They suck. No other words for it. It was at a gas station, which was poor judgement on my part. There was only one person who could actually do a transaction and she went missing for days after I turned it in, even when I went back to get my money back she wasn't there. It was supposed to be $66, but it turned out to be way more. Just don't go here, ok?
This location is run out of a convenient store not a very professional local to represent Uhaul. I was Scheduled to pick my 24 ft. Truck up at the Pelham location but I was told they didn't have the 24ft truck that I call and reserved! Then someone from the Pelham location call me Monday morning asking where the truck was. I informed him that I took the truck back to the Hover location on Saturday, I pick the truck up on 5/8 in the gas tank. I bought it back on full. I lady at the Hoover location said she could not credit me for the extra fuel. You better believe if I had bought it back below 5/8 she would have changed me!! I was told the bill would be 298.77 why I was charged 376 I'm not sure. I will look for a different company next time!!
Language was an issue at both locations but in both cases, another person helped who was more fluent
First of all, when I say I'm moving and the place sets it up for me and tells me I can return it anywhere in the area then the other location says they set it up as in town rental so therefore I have to return it at the location I picked it up at. Which charges me MORE gas and MORE per mile and I had to drive an additional 40 miles because of someone else's mistake. When I finally get back to this location the man said he will have the head lady call me. Since they made the mistake. That call NEVER happened. Then I finally get a receipt 5 days later saying it's an ADDITIONAL $96. This is about the WORST place and business. I'm highly upset and dissatisfied. I will NEVER use or recommend UHaul or this business ever again.
I drove exactly 12 miles and was charged for four gallons of gas. I told the employee that the tires were low and needed air. He pointed outside and told me the air pumps were out there. I'm renting a truck from this moron and he can't even air up the tires? NEVER AGAIN! It was like a customer service nightmare! My 24 yr. old son was with me and he even wanted to just leave and go somewhere else!
The people there have a nasty attitude and smart mouth
This should not be a U-Haul facility. It is a gas station/convenience store.
The truck was filthy and hard to drive. Absolutely no customer service.
I'd like to know why my reservation was â€œupdatedâ€ from a location near me to a location 15 miles away.
Check out the trucks and equipment that's on and in the truck before you rent them out.
I left a small piece of carpet in back on purpose. Thought it might be useful for the next renter. Charged me a $40 dollar cleaning fee. What a rip-off!!! Also, moving help that I reserved in hover didn't show. Need a refund!!
Truck was not clean. Debris left in back of truck. Some blankets dirty