Do a maintenance on ur trucks before the renter picks the truck up. We scheduled a pick up for 9 am couple of hours later hubby comes back with the truck. We are packing and loading away . At 3 pm my husband tells me that the CHECK ENGINE LIGHT WAS ON. We call U-HAUL AND WAS TOLD IT COULD BE A 2 hrs wait to get someone out to look at the truck! REALLY?!! Our move was from NC to TX with a 6 yr old with ADHD. Finally someone showed up to look at the truck. He said it was an error code and we were clear to drive. It's now after 6pm and we desire to stop packing and loading for the night. Sunday afternoon came and we are finally hitting the road. About 100 miles into our move the light is on again! We had to get off the hwy so someone could look at the truck again! This was 5:30/6:00. Around 7 pm someone come to check the truck out again. Another error code! Cleared again. In the morning we head out again. We were told to ignore the light and keep driving we would be ok. ITS NOT OK WHEN UR NOT SURE IF UR GOING TO BE BROKE DOWN OR NOT! A move that big is one thing. With a grand child with issues is another. We planned for all that but not a rental that cost a lot and added to our stress 3 times over. We like to travel at nite. Child is asleep and not much traffic. This truck cause us to feel like we could only travel in daytime and we ended up having to rent a room 3 nites. To top it off we got the truck back on the day it was due, but not at 9 am as we picked up. It was at 6:30ish. We were billed another $80 something dollars! Way to go U-HAUL. We were using ur service a lot every couple of years. I don't think we will be back for more headaches from ur in maintained trucks. When I said something to the lady where we were dropping off on a phone call I was toldâ€ I'm sorry for ur trouble but that's not a reflection on usâ€. Oh really!??? Interesting....
Trailer Rental & Towing in Hope Mills, NC at Southview Quick Lube Express
Moving to or from Hope Mills, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hope Mills, NC 28348 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hope Mills, NC
Cargo trailers in Hope Mills, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Southview Quick Lube Express!
Utility trailers are perfect for towing large or oversize cargo in Hope Mills, NC 28348. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Southview Quick Lube Express provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hope Mills, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hope Mills, NC online today!
Trailer and Towing Supplies
All was great. Rode and drove well.
Don't overcharge your customers and close location for business
On time and very professional
Very helpful and great customer service
Be honest about what time the staff will be at the location for pick up. I did the 24/7 pick up but was told the facility opened at 8. As I was driving off around 845 an employee pulled up with the dolly I had requested..... I turned down the dolly.
After ordering truck from Bragg Blvd, was directed to pick up on Legion Rd...15-20 miles in opposite direction from my home. Picked up truck which had a slight vibration while going to my home. Once loaded and underway, vibration got worse as the speed increased starting about 35.mph. At 55-60 mph vibration was so strong it would knock hands off the steering wheel and left front wheel was bouncing approx. 3/4 in off the ground. Had to take a slower route to new home which stretched the trip from 4 hrs to 8 hrs. (Double time - double gas)
Best experience with a UHAL company. Beasley was very courteous and professional. He went the extra mile to look for exactly what we needed. I wouldn't hesitate to recommend this location (Legion Rd location) to anyone.
Nothing, service was excellent.
Ensure service person is aware of key/drop box codes if changes have been made recently or service person is unfamiliar with the office being serviced.
Advertising and location is understated. Customer service was excellent.
Beasley was very helpful. No problems at all.
This area needs an urgent management system . The phone doesn't not work, you don't find someone to help for first time cusotmer . The U-Haul staff at Galaspy, Fayetteville really helped to access the booked vehicle.
It was not obvious where the UHaul store was, and it was after hours. However, the nice guy working at the shop next door told us where to leave the truck and drop off the key.
Provide blankets and dollies with 26' trucks.
Nothing. The two staff members were courtesy and polite.
Uhaul shares a property with another business, and driveway entrance, office, and rental units locations are confusing. Limited access roadway adds to confusion and difficulty getting in and out.
I had an outstanding experience with Uhaul and I look forward to coming back for my next move.
So I rented a 20ft truck and per the contract I only drove 72 miles and they chargers me for 144 miles and doubled the mileage. We also filled the tank and was charged for that. And the truck was dirty inside and out. There were dead bugs all over the truck and windshield.
The person wasn't there. No charges was provided to me. When returned no one was there and billing is more expensive. Not there to answer questions and no phone calls.
Have someone in the office when customers arrive. We waited over 15 minutes for someone to assist us. Then it took another 15 minutes to print all the paperwork for signature. Also need to provide a way to safely drive the 15' truck in the opposite direction from the flow of traffic - cannot make a u-turn with this size truck - had to travel 5 miles out of our way to take the truck to the destination of the materials to be moved.
The person was late opening the store and took 45 mins to get the truck even being the first one there.
I requested the truck and trailer at least a week out for a one way move. When I went to pick up the truck and trailer they were not attached and when I attached the trailer non of the lights worked. The place did not check the equipment before signing it to me. After 5 hours of waiting and having the people perform a maintenance check they determined it was the truck. However during this 5 hours I had to leave to load up the truck- which took 30 minutes. I picked up the truck and trailer Friday and was moving out of state on Sunday and the final apartment walk though on Saturday. So at 7 o'clock at night I took the truck and trailer that didn't work. My trailer lights never worked and my exhaust pipe was not connected and when roadside assistance tried to fix it, he determined that if connected, it would set the truck on fire. So my son and I road the entire 8 days in a rental truck that sounded like a stock car. Every time we pulled off for the night it took my son and I a while to get full hearing back. The brakes were shakey the whole ride and made me nervous going downhill. It kept slipping out of gear and not changing gears appropriately. The people here were nice enough but unorganized and did not perform the safety checks needed and had no way of fixing anything.
Great experience there. Very helpful staff.
Update the computer program, more user friendly