My drop off location was changed on me by someone at Uhaul the morning I was supposed to drop it off. The next day I went to get a receipt and they informed me I was at the wrong drop off location and I spent over an hour talking to 3 different people to get it fixed. I didn’t change my drop off location and I wasted an hour of my day or had to pay a fee of $800. Terrible experience
Nico C
Hope Mills Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hope Mills, NC 28348
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Absolutely nothing
brenda bI didn’t understand why I paid $400 for a trailer dolly. I rented a truck from NC for $400 and I told the rep I was dropping the trailer off in Hammond, IN (Chicago Area) I distinctly stated that I was dropping the trailer off in another state. I checked and verified my vehicle trailer prior to getting on the road because I had no knowledge of transporting a vehicle like this before. Finally Hope Mills told me to talk to the facility in Hammond to see if I could get a discount.
Michael SGet trucks
DONALD MAssociate (Eric I believe) was efficient, helpful and friendly. He really makes it a pleasant experience
james h