I am being charged $30.19 for what when the gas wasn’t past half when we got the truck! Please don’t steal from me when it wouldn’t have taken that to do so abd the truck was there before closing. The guy in Lafayette didn’t have a caring bone in his body!!
LISA J
Heights Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The location did not have the dolly’s or the furniture pads I had ordered. I made the reservation 2 weeks in advance and did not receive a phone call from them. None of the other locations (4+) had a furniture dolly or appliance dolly available. I then had to go to another location to get a utility dolly and furniture pads this adding less time off my reservation and more mileage on the vehicle. I would like some time off reimbursement.
Jayla DThe door was locked during business hours so I rang the bell. A woman picked up on the line, and I asked her what I should do since the door was locked, I had a reservation, and no one was in the office. She snarked, "The sign says ring the bell." There are about 20 little pieces of paper handwritten and/or printed on a desktop printer with all manner of announcements. Guess I missed that ONE. The woman was rude throughout the transaction. I won't use that location again.
KATHERINE GThe pick up of the truck was fine. Using the instructions online, I was able to get things taken care of easily. Dropping back off was only a little difficult because the spot where the truck was parked when I picked it up was taken by another car by the time I dropped it off. Parking is limited around this area, so it was a little difficult figuring out where to park the truck. We were able to make it work in the end and otherwise had a fine experience.
Amanda RGood job
Crystal C