Due regular maintenance on your cars, check engine light came on after I drove away. Because of that I couldn't overnight the drop I had to show up early in the morning o the manager could inspect very inconvenient. Also, the gas was no where near right under half like the contract said it was on the last quarter of the tank.MOHAMMED K.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of Westwood
Houston, TX 77036
(Beechnut st Across from Best Buy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Houston, TX 77036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
EVERYTIME I've gone there I got great helpJACKIE C.
The manager was very helpful and extremely nice.Erica R.
Me.roshell was amazingOneka B.
Thank you for your continued great customer service!Loraine S.
I picked up a 10' truck late on 6/1/2021. The under carriage has damaged and I called and reported to the 800 service line. Eric promptly called me on the morning of 6/2/2021 to confirm the notes on the account and assisted me with exchanging the truck to a 15', for the same rate. Upon my return, Amber (who always has attitude) tried to give me a hard time when I asked to leave the keys and receive my receipt via email. When I finally receive my receipt at 6:30 pm 6/2/2021, Amber had changed the contract and overcharged me. I specifically told Amber that I was a "...Corp Acct and that I had issues with the initial 10' and Eric switched it out this AM" for the 15' (which was returned 24 hours before due date). Amber needs to be re-trained and stop changing contracts without reading the notes and listening to the customer. Amber needs to check her attitude! I have had great service and assistance from all of the other team members at this location! Amber is ruining the reputation. L. StanbackLoraine S.
I have no improvement suggestions everything was great.Linetta L.
Love that they were willing to work with me running 30 minutes behind schedule in returning the rental. Super nice and accommodating even though the rental was reserved to another family right after me. I thought they would charge me more for running 30 minutes behind but they didn't.Nancy H.
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I 100% recommend this location. The workers were very considerate and thoughtful for my first time rental process. No need for improvement, this team was great to work with!MICHELLE N.
Doing a good job.wait time is reasonable.Linus A.
It was goodAXEL C.
good serviceJemmell S.
Lower they priceJA VAY H.
Bill correctly. I used and entered the correct fuel amounts, took pictures as instructed. and you billed for not bringing back full. I brought it back at the level that I got it. Then I got another charge. I am disputing it becuase I have called and emailed and NO ONE is getting back to me. Very frustrating.Arturo R.
All I saw was good.FNU F.
The young man was very pleasant and professionalQUENCY W.
The Vehicle is too old. It seems it needs a Tune Up, Oil Change or maybe something is going on with the Transmission, because it kept pulling !!!!SHALANDRA R.
The best , thxYAUDEL P.
Just picked up an appliance dolly. Excellent and clean place.They had to correct a mistake from the previous location (Mikes Drive Thru) , which is not a good place with unpleasant service.Wouter B.
No comments right now.JOSEPH E.
Side mirror was loose and truck window were dirty. No fluid to clean windows. Dangerous to drive with a loose side Mirrow.Shirley A.
Torrey was Awesome! She gave great customer service.JAMET WELETTA M.
The GM was amazing and very accommodating, I would go there again if I needed to move.Kendra D.
Toy was so kind and helpful to us. I would highly recommend her to rent from. But as for the U-haul dealer around the corner located on Belt Way 8 at Airport. I think Stephen is the manager but he was at a meeting and there was an African Female middle aged behind the desk that was so rude to me and actually was the reason I walked out and went to the Gessner Location to Toy and rent. I will never go back to the Belt Way location again and will NOT recommend that location for sure, She was just horrible and I really don't think she wants a job so maybe you can help her find another one just not there. She is only hurting your business. God Bless and take care.James H.