The information provided to get the keys to the truck was not accurate. After walking around for approximately 10 minutes, a security guard told us the key was in the U-Haul. After looking the cab was unlocked with no key. The keys were actually in the cargo area of the truck. Not a secure place. Then upon returning the truck the instructions were not clear to where to leave the keys, so I had no choice but to leave them where I got them. Feeling uncomfortable just leaving them in the truck unsecured I called customer support to let them know, but the agent seemed to not know what or how it was supposed to work Finally she said she would make note. Please provide more clear cut information for this location.
Marco L
Picture Me Perfect
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One-Way and In-Town® Rentals in Houston, TX 77042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Engine check light was on and the driver seat smelled like cigarettes
JUSTINIANO S