Horrible. No place to drop the trailer. The side lot was nothing but potholes full of water. The staff was very slow and non helpful. They actually charged me for and extra day. I took in back a day early.
Jeffrey C
Tire World 24 Hour Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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They charged me twice One before I even used the truck and another after I brought the truck back
ERIC LThe location is very bad, i didn’t check the google reviews before booking uhaul here. Very bad honestly poor customer service, unknown charges. Empty fuel tank provided in the beginning and told me refill it with my own expenses. 10 gallons charge for 7 miles usage. Takes 45 mins to provide me the key.
Goutham KEasy to get, but dirty and broken truck
Jaden ALocation does not have parking for trucks, they park around the block, and at the moment to return nobody was there to attend, I ask for Sunday hours and they said 9-5pm, I get there before 5 and it was closed, so I just drop the key in the uhaul box placed outside, but yesterday when I receive the paperwork with the charges they charge 2 extra days, saying that I return the truck 2 days later... I recommend to drop your truck on a place where real uhaul personal is present not on a third parties business, now I'm fitting to claim those extra charges. Be careful on this place. I rent this trucks for 4 years on a uhaul locations, and is the first time that this happened to me on this 3rd parties location. I'M NOT RECOMMEND THIS PLACE AT ALL..
Porfirio G