A little mess up at the beginning, but everything worked out well.RAYMOND S.
Moving Truck Rental in Houston, TX at Tire World 24 Hour Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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my Dolly that i ordered was not in my truck, and the employees from the tire shop are a little aggressive but other than that it was a good experience. Especially Jennifer, she had fantastic customer service and deserves any bonus or raise available!mycah T.
I could not make the app upload photos when I dropped off the trailer. No problems with the customer service at either location just difficulty using the U Haul appDANIEL C.
Uhaul made my move by far the worst, I was given one price for the entire move, then charged another once I got to the place. I was told to pick up at one location, but the app wasn't working, the customer service number took over 1 hour to answer and I had to drive another 30 minutes out to get the other truck since the one I was set to pick up ended up not having keys. I was given a $50 refund only to spend an additional $60 when I got the other truck, but I was told my price to the usuals of the truck was what I paid online.. I'm never using uhaul again.NORMAN G.
Clean out the van.GEORGE A.
They have horrible customer service and they made an extra charge in my card.Jonathan Dewayne A.
Thank you.Augustine N.
I reserved a cargo van to move some office equipment around town, When I got to this location I was told by the attendant that I couldn't get the van because apparently I needed a MAJOR CREDIT CARD! Major as a American Express she insisted. I ended up with a 10ft truck. It is a first time I heard such thing specially when I rented from U-haul before with my MAJOR CREDIT CARD VISA with 30K credit limit. Unbelievable!!! 1st time at this location and last! U-haul costumer service have been going down the drain lately.Jose G.
Great experience. And I made a friend. I owe a Dr PepperSTEPHAN ANTHONY K.
Nothing. Everything went well.ALFRED W.
The staff was customer service driven and made the experience pleasant. The truck was dirty inside.TAWANA F.
The service was terrible I had to wait so long for someone to help me and getting to the cashier was complicated I had to go through a tire place. They lied and said I drove way more miles then I possibly could have. And also charged me for gas when I gave it back to them with more than what they gave it to me with. This place is terrible.Ashley M.
How about the trucks battery isn't detached and dead when u rent it???Julian M.
What happened to me was not this locations fault. It was headquarters sorry fault. The ave me the wrong truckBONNETTA LAVERNE D.
The overall rental experience was poor. I wanted a 5'x10' trailer. After ordering online I received a phone call the next day that there was not one availavle within 30 miles. A 5'x8' was available within 5 miles. But, on the morning of the rental, that location called and I had to go approximately 15 mile to pick up the unit. And then return the unit that far when I was unloaded in the afternoon. When we returned the unit, the technician in the trie garage only verbally acknowledged that the unit was returned.MICHAEL C.
The euipment was clean and run smoothly but was making lot of noise.YOGESH K.
efficient and professionalWANDA F.
The charges for every thing exceeded and that's that I took the truck a whole day before and in the same gas amount as when I took it bad badAlba S.
Dirty. Had to enter through a working garage and storage areas no help in disconnecting or leaving the trailer. Not helpful for returning. no one wearing a mask. Didn't register the return for 3 days after the trailer had been returned and only after calling to inquire as to why.Kevin P.
The people at the location aren't helpful. The customer care number has a long waiting time around 15-20min. I took it from the 24/7 pick-up but still they have a pickup time beyond which you can't pickup the truck. This is so stupid, it completely defies the purpose of something being 24/7.Shreya G.
I was sent there to rent a van. Female said my M/C debt was not accepted to rent a van. She proceed to find a smaller truck. I had no idea she meant a 10 foot truck which I drove to my location I could not step up to close the huge pull down door so when I return, after removing my items from truck I returned to location. Told agent big mistake and to put me into I truck I could not handle was inexcusable on her part. She had no care other than to say â€œ tried to help youâ€. I'll seek litigation!'mMartha T.
Shut the place downKELVIN G.
Good pacers did fast serviceALANDRIA F.
Very unprofessional the representative for uhaul was actually on a phone call using her Bluetooth and trying to assist me first she didn't have none of the extra equipment I needed then I was over charged there were 2 transactions on my account and neither one was what the actual bill was so never go there.Maurice H.
Thanks for everythingEARL C.