The service was great , personnel very polite and good to see people enjoying their jobs. Will return soon.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of West Oaks
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77082 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of West Oaks!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77082. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of West Oaks provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
I had to wait for 1 hour because they couldn't locate the key for the reservation that I made on the app
Had to return truck after 10 mins because the alignment was way off. Then went back for the tow dolly and the lights didnâ€™t work so we had to exchange that too!
they charged me for items that I didn't even use
My Uhaul Thank you. Y'all are the best.
Great customer experience
Make it cheaper to rent
Over Charger their Customer, Very DISAPPOINTED, Dishonest Employees.
The stuff at register was very unprofessional and unhelpful. He was like he doesnâ€™t care. I will not use this location again
The problems we had were with getting a tow trailer.
First, the mileage was not correct on the uhaul. During online verification the screen switched and I could not verify the mileage and gas. The original mileage recorded was 24 miles off. So it made it seem that I had already driven 24 miles before starting. Also the fuel was off. I contacted live verification right away. The rep said to email her Selena Fernandez. I did. Sent her pictures and she said it would be on my account. All lies. Even after the return of the vehicle online I said the charges are incorrect. No one contacted me to discuss. The when I called the location they said I see here where the note was made for the mileage. I STILL had to come in after work because the manager said he needs to see the time stamp on my phone of e photo. I just feel the process sucks and customer service online is the worse.
Helpful and knowledgeable staff helped me pick out and size trailer ball for my vehicle.
There was no instructions for vehicle usage The card would not open the door when I tried it to place things into storage Had to use side door which was very tight Upon reservations one clerk stated two storage units were free as long as I am renting the truck and it was a promotion When I realized I needed a second storage that clerk said it was not free for the second storage Miscommunications, misinformation, Confusion to the customer and no one to clarify as they both stated this is what they had heard. So both technically felt they were correct As a customer we rely on the company to treat us fairly and honor the original information so that we continue to come back and use said company Iâ€™m not saying I will never use the company again but I will select a different location And I feel I should be reimbursed for the secondary storage unit for the inconvenience
The key was not in the compartment box therefore I never had the vehicle. I am supposed to get a $50 Reservation guarantee due to the inconvenience. In other words I never had the uhaul.
Very busy location. Checkout took a long time because the agent could not print a receipt of the refund I got for missing dollies.
Staff were all very helpful and courteous.
Keep up the good no change
Very friendly staff.
We booked for that location and the online people changed it. Not good customer service to do this. You can offer but not automatically change.
I had a horrible experience. They were trying to charge me for 139 miles when I only drove 6 miles. I would NEVER do business with Uhaul ever again because this location is poorly run due to the truck mileage not being properly updated. Very unprofessional for such a well known company globally to not stay on top of something as simple as making sure mileage is updated and correct on everything transaction. I was blown away by the lack of unprofessionalism especially from a location surrounded by luxury homes and apartments. I truly expected more and in my opinion the manager isn't properly managing this location and it shows in just the little things. There's no way 139 miles should ever be calculated instead of the actual 6 I used, this place is poorly run.
The rental experience was good but the overcharging of equipment dropped an HR past is simply a way to squeeze ones wallet. I'll be renting via Home Depot or Penske from now on
Poor customer service and racist by the new manager
The cab area was dirty. The drive train was making a winning noise. I think a mechanic needs to check it out before it goes out again.
The cashier's customer service skills need/truck inspector to be improved.
return truck experience was very slow.