Provide me with damaged equipment. Inside box. When The app ask to upload pics of the truck doesn't have a section for inside damage. Now I being charged for damage I didn't cause.
CARLOS O.Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of West Oaks
14900 Westheimer
Houston,
TX
77082
( W Of Hwy 6)
( W Of Hwy 6)
Services at this Location:
Contact Us
14900 WestheimerHouston, TX 77082
( W Of Hwy 6)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Houston, TX 77082
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Super great customer service.
Sara R.- Rating:
- 4.0
Trucks need to be cleaned once in a while, dirty cabin.
TIMUR B.- Rating:
- 5.0
Maintain
ERIN H.- Rating:
- 5.0
The trailer appeared to be maintained but it was not clean. I returned it cleaner than I got it.
MONTE D.- Rating:
- 2.0
The trailer was not available when I arrived. Had to get something else that did not fit my needs
GREGORY C.- Rating:
- 5.0
Everything and everyone was great - no improvements needed.
GREGORY S.- Rating:
- 5.0
Mr. Zerick and his staff are first rate... Thank you, Jon-Michel Bobineaux 713.467.5527
Jon B.- Rating:
- 5.0
System was down but was able to rent
peter A.- Rating:
- 3.0
Let the customer know that before 1:30 pm it charges for two days. Charge the right amount instead of 2x the amount advertised.
Hunter H.- Rating:
- 5.0
Excellent service, extremely helpful and attentive staff. Thank you.
EDMUND B.- Rating:
- 4.0
No comments
SANFORD W.- Rating:
- 5.0
Everything is excellent no complaints about anything
Hector F.- Rating:
- 1.0
Make sure your employees know what they're talking about!! Also make sure the trucks are suitable to drive!!
Teaonna W.- Rating:
- 3.0
The sales person inputted the incorrect time. I repeated made clear I needed the reservation for 3 hours not 2 hours. The sales person included the check out hour as a full hour of rental. Polite Harrassing calls followed on turn in truck time.
JAVIER H.- Rating:
- 5.0
Absolutely Worth it! Staff was professional, friendly and made my move much easier.
KINGSLEY N.- Rating:
- 5.0
everything is good
NAMEER A.- Rating:
- 2.0
There was a young lady the was very rude to the girl that was helping me and everyone else.
Michelle H.- Rating:
- 5.0
Great Customer Service! Very good experience!
RITA R.- Rating:
- 1.0
Make sure the requested equipment is available and ready at time requested.
Donald P.- Rating:
- 5.0
Superior customer service. staff was polite and friendly. would return to this location when/ if I need U-Haul service again..
RAKESHA A.- Rating:
- 2.0
Only 3 employees working at this large (XX-large location ) Two behind the corner and one doing all the running around trying to take care of customers. Like people pick up and people dropping off. I had to wait over 45 mins to just drop off.
TERRY B.- Rating:
- 3.0
Have the right truck the customer had reserved.
KIRJAE W.- Rating:
- 2.0
Lady who handled my rental was not knowledgeable at all of the trailers available for rent nor how to hook the trailer up to my vehicle. Luckily she could not figure it out and called the manager to hook it up, this could be very dangerous. Trailer was dropped off right before I rented it and was not swept out. Employeea that hooked up the trailer and processed the return were very knowledgeable and helpful.
ALAN JAMES R.- Rating:
- 4.0
It was my first time renting a uhaul. Great experience .
LAKEISHA S.