Lady at counter was very polite.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage of West Oaks
Moving to or from Houston, TX 77082? Get FREE truck rental rate quotes at U-Haul Moving & Storage of West Oaks.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of West Oaks
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Houston, TX.
Cargo vans and pickup truck rentals in Houston, TX
U-Haul cargo van rentals and pickup trucks in Houston, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Houston, TX 77082. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer service is trash . Point blank .
The service was great , personnel very polite and good to see people enjoying their jobs. Will return soon.
I had to wait for 1 hour because they couldn't locate the key for the reservation that I made on the app
Had to return truck after 10 mins because the alignment was way off. Then went back for the tow dolly and the lights didnâ€™t work so we had to exchange that too!
they charged me for items that I didn't even use
My Uhaul Thank you. Y'all are the best.
Great customer experience
Make it cheaper to rent
Over Charger their Customer, Very DISAPPOINTED, Dishonest Employees.
The stuff at register was very unprofessional and unhelpful. He was like he doesnâ€™t care. I will not use this location again
The problems we had were with getting a tow trailer.
First, the mileage was not correct on the uhaul. During online verification the screen switched and I could not verify the mileage and gas. The original mileage recorded was 24 miles off. So it made it seem that I had already driven 24 miles before starting. Also the fuel was off. I contacted live verification right away. The rep said to email her Selena Fernandez. I did. Sent her pictures and she said it would be on my account. All lies. Even after the return of the vehicle online I said the charges are incorrect. No one contacted me to discuss. The when I called the location they said I see here where the note was made for the mileage. I STILL had to come in after work because the manager said he needs to see the time stamp on my phone of e photo. I just feel the process sucks and customer service online is the worse.
Helpful and knowledgeable staff helped me pick out and size trailer ball for my vehicle.
There was no instructions for vehicle usage The card would not open the door when I tried it to place things into storage Had to use side door which was very tight Upon reservations one clerk stated two storage units were free as long as I am renting the truck and it was a promotion When I realized I needed a second storage that clerk said it was not free for the second storage Miscommunications, misinformation, Confusion to the customer and no one to clarify as they both stated this is what they had heard. So both technically felt they were correct As a customer we rely on the company to treat us fairly and honor the original information so that we continue to come back and use said company Iâ€™m not saying I will never use the company again but I will select a different location And I feel I should be reimbursed for the secondary storage unit for the inconvenience
The key was not in the compartment box therefore I never had the vehicle. I am supposed to get a $50 Reservation guarantee due to the inconvenience. In other words I never had the uhaul.
Very busy location. Checkout took a long time because the agent could not print a receipt of the refund I got for missing dollies.
Staff were all very helpful and courteous.
Keep up the good no change
Very friendly staff.
We booked for that location and the online people changed it. Not good customer service to do this. You can offer but not automatically change.
I had a horrible experience. They were trying to charge me for 139 miles when I only drove 6 miles. I would NEVER do business with Uhaul ever again because this location is poorly run due to the truck mileage not being properly updated. Very unprofessional for such a well known company globally to not stay on top of something as simple as making sure mileage is updated and correct on everything transaction. I was blown away by the lack of unprofessionalism especially from a location surrounded by luxury homes and apartments. I truly expected more and in my opinion the manager isn't properly managing this location and it shows in just the little things. There's no way 139 miles should ever be calculated instead of the actual 6 I used, this place is poorly run.
The rental experience was good but the overcharging of equipment dropped an HR past is simply a way to squeeze ones wallet. I'll be renting via Home Depot or Penske from now on
Poor customer service and racist by the new manager
The cab area was dirty. The drive train was making a winning noise. I think a mechanic needs to check it out before it goes out again.