Arrived and parked in check in area at 6:58 pm and employees had already begun end of day duties and would not assist my check in. When one came to his car 30-40 minutes later I asked his assistance and he refused. When I told him I'd arrived prior to their 7pm closing time he answered that they "started" closing around 6:50-6:55. The mobile app was not working properly and I was there for an hour trying to drop off a trailer. Customers should expect posted business hours to be honored. If you want to "close" at 6:50, you should post that.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at Sugarland Airport Area
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77083 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Sugarland Airport Area!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77083. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Sugarland Airport Area provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
Make sure the employees are paying attention to the customers they assist!!! Get more help and have employees that are knowledgeable about the process while assisting customers.
Customer service needs to go above and beyond. The lady that worked till close with the young man treats people like they are just another non important customer.. very rude and says things she shouldnt say to customers.. one more thing make sure they are marking the fuel gauge accurately. I rented the 26ft. Truck and it was supposed to be at half tank was well below half tank.. i returned it at half a tank. But watch that because that is a huge 60 gallon tank
Truck was very clean, ran perfect
mileage to expensive... Plus put gas!!!
Opened the location late and took 45 minutes to get me the truck I reserved. Didn't call until the night before saying that I couldn't pick up the truck for the time I requested because all of their boxes were broken. So I was late for the movers to load my truck which cost me time and money. When I asked how they were going to resolve the issue they just shrugged and said â€œoh wellâ€
The truck had a lot of mileage. 184k. Took a lot of gas. Additionally, when the truck was given, it was half tank. It is a hassle to fill it back up to half. I believe the trucks should always be full tank regardless of the size of the truck.
Got great service and help from Ms. Shelia Cottrell. She was cordial enough to greet us nicely and helped us finding a suitable storage space.
I rented a closed trailer. First the rear gate went up while I was there but did not come down. The employee took the door and slammed it down. I was taken back. Then I tried to open it again and it got stuck. I found that one of the wheels on the door was messed up. I was told that all of them are like that. â€œOkâ€. Then I was charged for 3 days. I only used it for 1.5 days. I had to have it back early because it was already reserved for someone else. I will not be using them again.
Keep those guys, consider increasing their pay. Very Professional and knowledgeable staffs. I reserved a day ahead, didn't find the truck size I wanted but they advised the available van will do the Job too, they were right. I was in and out max 20 mins.
Simply put, service was excellent.
Best customer service employees were very rude and unprofessional.
The guys working there from the return to the rental were really helpful. No issues.
This is the 5-Stars location for uhaul renter. They're very nice and friendly and professional. Thank you ðŸ˜Š
Little more thorough explanation of mileage before renting truck... after having a storage unit for approximately 4yrs I decided to move everything to my new home... I was asked roughly how many miles and I said around 30... I came back with 38 and was charged a fee... I could understand if I was told to make sure I'm under but I was asked â€œroughlyâ€ ... unfortunately i was disappointed with the result and didn't have chance to plead my case to anyone.
Great manager, great staff.
Had a difficult time at night finding the key drop box
Be more friendly
Yall got the wrong person
Just keep doing what you have been doing . All the people so sweet
The driver side visors was broken and I didn't notice until the next day when I needed to use it but I couldn't. Also the windshield was very dirty with bugs, it would have been nice if it was cleaned prior to me picking it up. Also the folks behind the counter weren't either wearing a mask or they were wearing one that didn't fit properly. I get that there is a pixie glass between us but we are all still breathing in the same air indoors.
Took 45 minutes to pick up my trailer even though I had already checked in and paid got it on line. When I got home to load the trailer is was full of trash and dirt. Had not been cleaned out. On top of that there were 2 dollys inside that I did not ask for.
The gentlemen there were pleasant to deal with and timely.
Great service. Quick and simple.
YOU ARE CHARGING ME FOR AN EXTRA DAY WHEN I DIDNT USE IT AN EXTRA DAY. THE GUY ON THE PHONE SAID IT WAS A MISTAKE AND THAT I WOULDN'T BE CHARGED AND STILL WAS. NOW I HAVE TO WASTE MY TIME CALLING AND ARGUING TO GET BACK MY $60. NOWHERE IN THE APP DID IT SAY THAT MY DROP OFF TIME WAS 8AM. I PICKED THE SPECIFIC LOCATION BECAUSE I COULD CHOOSE THE 6PM DROP OFF TIME. I WILL NOT RECOMMEND BECAUSE OF THIS.