This was not our original pick-up location choice. We were called by an U-Haul representative the day before our scheduled pick-up, informing us that our 1st location choice did not have the truck that we had requested. She stated that she would add 20 miles credit to our account because of the added distance we would need to drive. When we went in to pick-up the truck, our account was only credited 1 mile. The representative at this location made the correction. However he asked if Hart Michigan was closer that Manistee MI.to our final destination. We said yes, so he changed the dop off location. The issue was that he reduced our miles by not providing the proper miles required to get to or original Ludington MI. drop-off and then drive back south to Hart for drop off creating an $40 added charge.
JAY F
Michigan Sports Academy Livingston
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Howell, MI 48843
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very quick drop off process.
Robin LSame as above
Carl BCalled several times to inquire when I could pick up the trailer, never answered and never returned the phone call. I did go to the location and had a conversation.
DANIEL PThe checkout person was incredibly nice and helpful
DEBORAH G