Well, I picked up the truck around 2pm on Tuesday May 26 and the kid at Michigan Sports Academy told me I had to have the truck returned to Jeff’s Fireworks by Friday May 29 by 2pm. When I returned the truck and tried to check out in the APP, it wouldn’t let me disagree with the extra charge, so I called Uhaul and was transferred to a return specialist, which I never got to speak with, after 32 minutes on hold I hung up, so I could drive home, I was exhausted. IMO, I wasn’t a day late, I was a few hours late and as usual Jeff’s Fireworks didn’t have anyone there for me to check out with. This was a horrible situation and then I get a receipt stating that Uhaul charged me anyway, without allowing me to talk with anyone about the situation.
Robert S
Michigan Sports Academy Livingston
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Howell, MI 48843
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing i like the Howell location I have used them quite a few times
Matthew FWe had an excellent experience. We showed up unexpectedly on Memorial Day. The owners happened to be at the store. Although they were not open, the owner graciously allowed us to rent a trailer - saving us a long trip and delay. He and his wife were very nice and could not have been more helpful. What a great experience!
Robert SThis location shares the building with a sports academy and the hours of operation are limited. The only reason I rented from there was the location. When I picked up the truck there was only one person working there trying to deal with multiple customers.
Steve KExcellent location. Great help and wonderful equipment. I have rented from them 3 times in the past month. All were great experiences.
David S