My pickup was a disaster. I was originally scheduled for pickup in Springfield, ky. Then was told it would be Bardstown ky. On arrival in Bardstown the ap did not work and when I called customer service I was told my pickup would be Lebanon ky. This travel delayed my move 3 hours. My drop op location was not clearly marked that it was a U-Haul location. It was a parking lot at a consignment store. And once again the ap malfunctioned. I will not be using U-Haul again nor recommending to anyone.
Mary K. S.
Roos LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntington, WV 25705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I'm used to renting from a uhaul store. Little difference.
Robyn S.Very nice people very welcoming!!!! The return was very quick and easy!!!!! Very nice establishment!!!!! I am going back to shop there soon!
Linda W.Make sure you include all the equipment ordered in the truck so you don't delay the customer. Also, dont keep your customers on hold for over an hour to speak to a Customer Service Manager only to disconnect the call and not call the customer back.
Gregory S.The store was great. I will never yes your service again and I am a long time user.. 10's of thousands of dollars over my life time. Not one.more cent.
TERRY T.