The guy working there was very helpful and made the entire process going incredibly smooth!
BLAKE D
North Parkway Mini Storage II LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fredrika GYes I kept the rental last my original order date, but I had my card on file and in my defense, I was out behind because of u haul.. the night I picked the rental up, they waited until I had been dropped off to the truck, in the freezing cold thinking oh of course I'm good to go. And when I tried to check in to my reservation, they tried to tell me I couldn't get my truck that my account that was brand new, had restrictions and is have to come back during business hours.. theymessed me around so long that I was standing in the freezing cold for over an hour RIGHT BESIDE the truck I had reserved and the customer service representative hung up on me . Then I tried to email them about me having the truck longer, and then the cold weather literally froze the back door of the truck closed so I couldn't even use it for a couple days because I wasn't tlatrong enough to get it to let loose.. they then came and got the truck from the address I had obviously listed in my account, after I had worked at night so I was in a dead shell.. so they charged me for a new key, even though I definitely have their key and could easily give it to them if they even attempted to get in touch with customers, and charged me for a find fee or something... Even though, I definitely had the uhaul at the listed address... And I paid for safe move insurance.. so what was the point in me paying for that if they are still charging me these crazy fees that equal over $1,000 for a rental that was SUPPOSED to be $20 originally, even though they originally charged me $66 for some reason...
whitney sNot a thing
WILLIE PVery friendly and helpful person at service desk. Gave a very positive representation of UHaul
Keith K