The inside of the UHaul truck cab that I rented was dirty. An employee of this location should have hosed down the inside of the truck cab. The employee that I dealt with was okay, but he sure wasn't excited about his job or renting a truck. He did help me put my friend's ID into the system, since my friend had sent me his Driver's License, but he could not be there at the Rental Pick Up Location.Cynthia B.
North Parkway Mini Storage II LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Huntsville, AL 35810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nothing everything is perfect as it should beALFREDA S.
Unfortunately, this location didn't have a hand truck/dolly available to rent. Had to go to another location to rent a dolly. The truck had candy wrappers in the floor and other debris. Truck should've been checked and cleaned prior to me picking up.Wyndi T.
The equipment itself was excellent and the people at North Parkway Mini Storage were extremely helpful and friendly! I have suggestions for The U-Haul online system. If this message only goes to North Parkway Mini Storage, I apologize. I used my phone number to reserve the truck. When I tried to log in to the app using my phone number, it sent the code to my dad's phone number. I never entered my dad's phone number into anything. Once I got in, it says "Welcome Michael" (my dad's name) and has a history of trucks that my dad reserved in the past. My truck was under active reservations. Then, I tried to pick up the truck through the app. It would begin loading, then crash back to the start screen for the app. I had to ask the people at North Parkway Mini Storage to handle getting my reservation for me even though they were about to leave for the day. Please employ proper QA testing for your application development process. I should not be able to access someone else's account purely because I share the same last name as them. I should also be able to pick up my truck in the app without it crashing. I was lucky employees happened to be at North Parkway Mini Storage at that time.Joshua G.
The clerk didn't want to help connect the trailer to my vehicle and it's located in a cell dead zoneâ€¦hard to use the U-Haul tools without bandwidth!gary E.